With your project workspaces established, the next phase is to collaboratively build and refine the survey. The Survey Creator is the central tool for this process, allowing for rapid drafting, precise editing, and seamless team feedback.
Scenario: For the ‘Luxury Brands’ study, the initial questionnaire was created by uploading the client’s Word doc into the “Luxury Brands – Internal” project. Now, the project team needs to refine it and add a new section on sustainability.
Step 1: Brainstorm and Draft with AI #
Whether you are starting from scratch or adding to an existing survey, the “Idea to survey” feature is a powerful tool for avoiding the “blank page” problem and accelerating your design process.
Use Case 1: Generating a Full First Draft
If a client gives you a research brief without a questionnaire, you can generate a complete draft to kickstart the brainstorming process.
- Example Prompt: “Create a 15-question brand perception survey for a luxury fashion brand. Include sections on brand awareness, purchase intent, and brand image. The target audience is adults aged 25-55 in USA, UK, France and Germany.”
Use Case 2: Adding a New Section (Our Scenario)
The client wants to add questions about sustainability. Instead of writing them manually, we can generate a draft.
- Navigate to your internal project and open the Survey Creator.
- Use the AI Assistant feature. More Info: Advanced Options: Exports, Imports, AI Assistant and Version Control
- Enter a detailed prompt, such as: “Generate 5 questions after S5 about consumer perceptions of sustainability in luxury fashion, including brand ethics and materials.”
- Click The “View changes and save survey” button.
- For a detailed guide on the different creation methods, see our article:
How to Start a New Survey
Step 2: Collaborate on the Draft with TrackEntry #
Once the new questions are added, your team can review them directly within the Survey Editor. Instead of sending feedback via email, use the integrated TrackEntry feature for contextual comments.
Best Practice: Have a senior researcher review the new questions. If they have a suggestion—for example, to rephrase a question—they can click the TrackEntry icon directly on that specific survey element. This creates a new ticket linked to that exact question, ensuring the feedback is clear, traceable, and never lost.
- To learn more about using TrackEntry, see our guide:
Introduction to TrackEntry: Access and Overview
Step 3: Refine the Survey in the Editor #
Acting on the feedback is simple. The project manager can see the new comment in TrackEntry, click the link to go directly to the question in the Survey Editor, and make the necessary changes to the text, answer options, or question type.
- For a full overview of the editor’s capabilities, please see our guide:
Editing Your Survey: A Guide to the Classic Editor
Step 4: Get Client Approval with Version Highlighting #
After your internal team is happy with the updates, you need to get final sign-off from the client. The best way to do this is to provide a document that clearly shows only what has changed.
- From the Survey Editor’s top menu, click the Download icon.
- Select the “Questionnaire (PDF)” option.
- In the pop-up, select the previous version of the survey (before you added the new section) and the most recent version.
- Crucially, enable the “Highlight changes” toggle.
This will generate a PDF of the full questionnaire, but with all the new or edited text clearly highlighted. This makes the review process incredibly efficient for your client, as they can focus only on the updates.
- To learn more about this feature, see the “Exports” section in our guide:
Advanced Options: Exports, Imports, AI Assistant and Version Control
By combining the AI drafting tools with integrated feedback and version control, your team can design and finalize questionnaires faster, more collaboratively, and with a fully documented audit trail of all changes.